Q&A is a full service resource supplier to the market research industry, catering to both the government and private sectors, offering;
Quantitative Services
CATI
- 100-station call centre, operating all year
- Experience in consumer, business, political, social and medical
- Large and stable workforce of interviewers working exclusively for Q&A
Face-to-face
- 300 interviewers, located across Australia
- Central location, door-to-door and executive interviewing capacity
- Data collection using either tablets pen-and-paper
Audits and observational studies
- In-store and telephone mystery shopping
- Retail audits
- Price checking
- Traffic counts
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Qualitative Recruitment
- In-house team of recruiters, working closely in a team environment
- Extensive, national panel of respondents – 95% of whom are recruited off-line using random CATI interviewing
Online
- Online scripting and hosting services
- Online panel surveys
Data Processing
- Data entry and coding services
- Data tabulation and analysis
- Reporting
- Dashboard creation
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